Frequently Asked Questions
Doggyloot handpicks the very best chews, toys, treats and more and offers them to dog lovers at deep discounts worth howling about. Our product team carefully researches and tests everything we sell. No exceptions. Best of all, it’s easy and free to become a Doggyloot member. Shipping is currently free for all customers!
You’ll discover a variety of great treats, toys chews and other dog essentials. We research and test everything we sell. No exceptions. We never sell chews and treats from China.
It's easy and fun (and free!) to become a member.
- Sign up to receive our daily emails.
- Discover brand new products your dog will love.
- Get your order shipped fast and free straight to your door.
Creating an account with Doggyloot allows you to keep all of your vouchers and purchase history in one safe place. You can easily track, access and print all of your past purchases through your account. Also, if you fill in your profile and tell us a little bit more about yourself and your dog(s), we can send you the most relevant deals with more incredible savings.
Doggyloot is super easy to use! Simply click on the deal you like to fetch it and add the item to your cart. If there are multiple deals you want to purchase, add as many as you’d like to your cart. When you are finished, click on your cart to easily checkout.
Certainly! When checking out you will simply provide the shipping address for the recipient and we will send him/her the product. For voucher deals, any voucher codes or redemption instructions will be emailed to the Doggyloot Account associated with that purchase.
Doggyloot accepts AMEX, Visa, Mastercard, Discover, and PayPal. Doggyloot does not accept gift cards.
Please see our full Return Policy here for more details.
If you purchase a voucher deal and it expires you can always redeem it for the amount paid. For more information about expiration dates and voucher values, read our Terms of Sale page.
Simply share your Refer-a-Friend link on your Twitter, Facebook, Pinterest, email or any other social media outlets! If one of your friends clicks on the link you posted and places their first Doggyloot order you will receive $10 in “Doggyloot Dollars”, redeemable on Doggyloot.com for any of the deals that are currently available. For more information, and to copy your personal link and start sharing, please check out the Refer-a-Friend page.
You will get a $10 credit when a friend you invite joins Doggyloot and makes his or her first purchase. Credit can take up to 72 hours to process after purchase. Please note: all credit is subject to approval.
As of 2016, Doggyloot is proud to say that we ship now ship within the USA and Internationally!
Shipping to a location within the Contiguous United States on Doggyloot is currently free!
Enjoy an everyday flat shipping rate of $12.95 on your international / non-Contiguous US order. Taxes & Duties are the responsibility of the customer.
In most cases, yes, you will receive all of your items together in one package. However, in instances where an item is backordered or awaiting stock, we will ship items as they are available in partial shipments. Additionally, in cases of a manufacturer/vendor sending product directly, you may receive separate parcels for one order. These processes are in place so that you receive your items as quickly as possible.
We take your credit card security extremely seriously at Doggyloot. Any credit card information you provide is encrypted to prevent interception from a third party when it’s sent from your computer to our credit card processor. It’s directly transferred to Braintree's secure electronic vault, so none of your sensitive information is stored on or even touches our servers. Our suppliers and merchants are never privy to your credit card information. They only receive the information necessary to fulfill your order.
Our stores collect and pay sales tax in some states as required by law. If sales tax is applicable to your order, it will be calculated and shown during check-out. As of 2016, sales tax will be collected in the following states: AZ, CA, CO, IL, MI, MN, NY, PA, SD, TX, UT, WA.
Most of our treats and chews are made in the United States. We do not sell any edible items from China. We also include a "Made in" section on the deal page, which tells you the origin of our edible products.
Yes, as long as Doggyloot ships the product(s). On occasion, our suppliers will send a product directly to you and a gift message cannot be included. Gift messages will apply to your entire order. To send gifts to different individuals or to split your order, you must place multiple orders. Your gift message will appear on the packing slip(s) sent with the item(s) being purchased. When entering the shipping address, please remember to use the gift recipient's address.
Your first toy, treat, or chews will be shipped immediately upon checkout. Your toy will automatically be shipped on the 10th day of the following month and every month after. Your treat will automatically be shipped on the 14th day of the month. Your chews will automatically be shipped on the 7th day of the following month and every month after. If the 7th, 10th, or 14th day of a month is not a business day, your toy, treat, or chews will be shipped on the next business day. For all shipments, please allow 4 to 8 business days for delivery from the shipment date.
You can edit or cancel any of your subscriptions, at any time by visiting: My subscriptions
Sorry, all clearance items are final sale.
Retail prices may be based on a survey of other online merchants, tied to a particular merchant’s current or former price, or suggested by either the manufacturer or our supplier.
As of January 2015, Doggyloot.com was acquired by GreaterGood, which operates the highly charitable Animal Rescue Site™, and works to raise funds for many charity partners through various online actions. This recent acquisition allows the two organizations to join forces so an even greater impact can be made on the growing pet industry across the United States and Canada. In celebration of this great union: going forward, every order placed on Doggyloot.com will provide 1 pound of food for rescued animals in need!